The Power of Personality

The Power of Personality

By Freddie Ulan, DC, CCN One of the things we as chiropractors did was, if you wanted to be successful, you never treated anybody on the first visit, ever. Out of all of the guys in my area treating patients on the first visit, even if they had been in practice ten or...
Train Your Staff to Never Ask This

Train Your Staff to Never Ask This

By Freddie Ulan, DC, CCN You have to train your reception staff to never say “How are you?” That is an absolute no-no for anyone to ask but the doctor. People ask that socially, “Oh, how are you?” and the patient thinks because they’re in the doctor’s office they...

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